For countries/territories we're unable to accept bets from, please click here.
Residents of the following countriescan open an account with us. However, youraccess to certain products or servicesmay berestricted.
For legal reasons when travelling abroad, you may not be able to access your account.
Austria | We're no longer be able to allow residents of Austria access to our Bingo and Poker sites. However, all our other products (Live Casino, Vegas, Games and Sports)remain open for use. |
Armenia | We're no longer able to allow residents of Armenia access to our Sports Betting site. However, our other products remain open for use. |
Colombia | To comply with Colombian regulations, residents of Colombia can register with us at our Colombian website, williamhill.co. |
Germany | Since the15th of October 2020, our Gaming products are no longer available to customers in Germany. From the 10th of May 2022, our Sports betting offers are no longer available to customers in Germany. |
Italy | To comply with Italian regulations, residents of Italy can register with us at our Italian website, williamhill.it. |
Hungary | We're no longer able to allow residents of Hungary access to our Sports Betting site. However, our other products remain open for use.For more information, click here. |
Latvia | We're no longer able to allow residents of Latvia access to any William Hill sites. However, we can recommend our partner,11.lv. |
Lithuania | We're no longer able to allow residents of Lithuania access to Playtech Games. However, the rest of our Gaming and Sports products remain open for use. |
Macau | We're no longer able to allow residents of Macau access to our Casino and Poker sites. However, our other products (Live Casino, Vegas, Games andSports) remain open for use. |
Slovenia | We're no longer able to allow residents of Slovenia access to ourPoker site. However, our other products (Live Casino, Casino, Vegas, Games and Sports) remain open for use. |
Spain | To comply with Spanish regulations, residents of Spain can register with us at our Spanish website, williamhill.es. |
Sweden | To comply with Swedish regulations, residents of Sweden can register with us at our Swedish website, williamhill.se/sv. |
Ukraine | From the 29th of April 2022, we've temporarily suspended our operations in Ukraine. Further details about the suspension can be found here. |
We're unable to accept accounts or offer any products/services to clients resident in thesecountries/territories:
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NOTE: We cannot confirm the legalities of Internet betting in every country around the world. If you're concerned about the legality of playing on our site, please contact your local legal representatives to answer any related questions.
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Country/Market Closure - FAQs:
Q: When and why do you close markets?
A: The Company keeps the right to close the market of any particular country due to regulatory restrictions and/or licensing laws in that jurisdiction.
These closures may also take place as a result of a business decision.
We shall inform affected players should this take place.
Details on deposits, game-play and withdrawals shall also be provided in our communications.
Q:What will happen to a player account if you have to close a market due to regulatory restrictions or licensing updates in a particular country?
A: If we're required to close the market of a particular jurisdiction due to regulatory restrictions or licensing developments or following a decision made by the Company, we'll inform affected players.
On the date of closure, players will no longer be able to deposit, place bets or play games.
Unless we're restricted from doing so, we'll then allow players to log in to their account for a certain period to withdraw any remaining balance.
Players who are unable to withdraw their balance within the indicated time frame will have to contact Customer Support for a withdrawal request.
Funds will be credited to the player’s bank account.
Q: What will happen to my balance?
A: Your funds are always safe with us.
We'll always inform you of dates and timelines for withdrawals should we have to stop operating in your country.
Q:What will happen with pending bets?
A: Pending bets are bets that still cannot be settled as they're placed on events that will happen after a market closure date.
As a general rule, we'll try to honor pending bets - unless we're restricted from doing so due to regulatory restrictions in the particular country.
Should we be allowed to honor pending bets, these will be settled as agreed once the result is known.
If your pending bet wins, please contact our Customer Services Team to arrange a withdrawal of the winnings to your bank account.
Q:What will happen to my bonuses if you decide to close the market?
A: All unused bonuses will be lost.
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